BAG IS EMPTY
Date added: 17/04/2013 Change of Time Frame for Custom Dresses
Due to the coming busy season, lead time for dresses, that requires pattern making, will take six to eight weeks to finish. If you need the dress in a hurry, please plan and place your order in advance. We apologize for any inconvenience and thank you for your understanding.
Date added: 25/01/2013 Shipments Delay (Feb 9, 2013 - Feb 13, 2013)
Due to the Lunar New Year Holidays in our China office, shipping service will be temporarily suspended from Feb 9, 2013 - Feb 13, 2013. Shipping service will resume on Feb 14, 2013. We apologize for any inconvenience.
Date added: 21/01/2013 Suspension of Rush Order Service (Feb 1, 2013 - Feb 25, 2013)
Due to the coming Lunar New Year Holidays in our China office, rush order service will be suspended from Feb 1, 2013 - Feb. 25 2013). You can still place a standard order, the standard lead time is not affected. Should there be any special requirements, please contact customer support at any time.
Date added: 09/01/2013 Scheduled System Maintenance: 09/01/13 10:00pm AEST
Date added: 01/01/2013 Showroom Closed Until 21 Jan.
Showroom will be closed from 1 Jan. until 21 Jan.
Please schedule your appointment after 21 Jan. if you want to come and try dresses.
Date added: 31/12/2012 Change in Operation Hour for Customer Service Department
Jan 1-3, 2013 New Year Holiday
Operation hour for our Customer Service Department will be temporarily suspended from 16:30 – 22:30
Date added: 20/12/2012 Customer Service Holiday Hours
Our Customer Service center staff will be on vacation Saturday, 12/22 thru Christmas Day, 12/25. They will return to the phones on Wednesday, 12/26. If you have any questions, please email us fill out the Contact Us form. Happy Holiday!
Date added: 07/09/2012 Website down due to server failure
Website is down due to server failure during 13:30-14:00 AEST. Data has been recovered and server is running now. We feel sorry for any issues this caused.
Date added: 15/08/2012 Order delay
Date added: 01/06/2012 Melbourne Showroom
Our Melbourne showroom will be open for public from 4 June (Monday).
Monday to Thursday 9:30AM-11:30AM, 2PM-4PM.
Address of the showroom is Unit 1/316 Governor Rd, Braeside VIC 3195 (Melway Reference: 93 B1)
Due to limited space in the showroom, we could only accommodate one group of customers at a time. To avoid waiting, please make an appointment before your visit by filling out this appointment form. We will send you an email once your appointment is confirmed, and update your appointment in the calendar.
There’s around 20 sample dresses in the showroom. We will put more dresses in the coming weeks.
This showroom is setup with the help of a business partner. We feel sorry to say, due to limited resources, we are not able to hire an assistant to help you with shopping yet. Fitting and alternation services are not provided in this location either. This showroom only serves as a place for you to view and try the dresses at the moment.
We will try to improve it gradually with more funding. We thank you for your understanding and looking forward to seeing you soon.
Date added: 15/05/2012 PayPal payment option temporarily unavailable on May 20, 2012
PayPal payment will be temporarily unavailable as a payment option on May 20, 2012 due to system maintenance. During this time period, please select another payment method when placing an order. The PayPal payment option will be restored as soon as maintenance is completed.
Date added: 04/03/2012 Notice of shipment delays to New South Wales and Victoria due to flooding
As advised by the postal administration of Australia, delivery services to New South Wales and Victoria are subject to delay due to flooding. These conditions will be in effect until further notice. We regret any inconvenience.
Date added: 01/02/2012 NEW Secure Log in
Hello, Returning Customers: If you have previously registered an account with us, you will now be prompted to log in using your email address not your username. Your password has stayed the same.
In the event that you did not have a email address registered to your account and you are having difficulty logging in, please contact us, and we will assist you in accessing your account.
We do not recommend starting a new account, as your previous order history, membership information, wish lists, and personal information will be lost.
Date added: 05/11/2011 Login with Facebook
We have simplified account registration process by integrating Facebook Login. .
Now you can create and log into your account with your Facebook Login. For any questions, please feel free to contact us at any time.